I handle
- Website and customer-journey review
- Message and hierarchy planning
- Design and responsive development
- Search foundations and tracking set-up
- Approved integrations, launch checks and the switch-over
- Direct project communication
A short process.
No missing context.
The same person who reviews the current site, asks the commercial questions and plans the pages also designs, builds and launches the finished website.
Get your free website design
See the stages Your new homepage, live on a private link, plus your main pages designed and the route into your booking or enquiry system, with a PDF to keep. The design is free. Building and launching the finished site is a fixed £1,500.
DesignPlanBuildLaunch
The work starts before the delivery clock does.
It starts with your free website design: your new homepage live on a private link, so you see your new site before you pay anything. If the Website Relaunch looks like the right fix, the right-fit call checks whether the business, scope, material and timing suit it. Nothing is booked until the requirements are understood and the project has a realistic route to approval.
Start with a free website designBefore the build is scheduled
- The current website and priority action are clear
- The page list is agreed: a page for each service the site needs
- The brand, original imagery and approved information are ready
- One decision-maker can give consolidated feedback
- The quote is accepted and the required access is in place
Four stages, with a clear decision at each one.
The process stays visible, but it does not turn the client into the project manager.
- 01
Start with a free website design
You send me your website and your booking system. I examine the current message, services, trust signals, mobile experience and route to booking, calling or enquiring. Your new homepage is usually live on a private link within three working days, and within five working days you have your main pages designed, the route into your booking system and a PDF to keep.
The decision:What should a suitable visitor understand, believe and do next?
- 02
Plan the stronger route
We agree the page set, hierarchy, approved proof, content responsibilities and primary action before design expands. This prevents a prettier layout from preserving the same confusion.
The decision:What belongs on the site, in what order and for which customer decision?
- 03
Design and build the real site
I design and develop the mobile-first website as one connected piece of work. I draft the wording from your existing site and the material you approve. You review a working preview and send feedback through the agreed decision-maker until you’re happy with the agreed pages.
The decision:Does the finished experience represent the business accurately and make the next action clear?
- 04
Approve, pay and launch
I connect the approved booking or enquiry route and complete the launch checks. You approve the finished site in writing and pay, with no deposit before it. Then I switch over as agreed, with your current site live until then and a way back, and for 45 days after launch I change anything anyone spots on the live site.
The decision:Is the site accurate, usable and ready to put in front of customers?
Clear ownership keeps ten working days realistic.
Speed comes from prepared inputs, limited scope and direct decisions, not from skipping the thinking or rushing unfinished content into production.
You provide
- Approved business and service information
- Brand files and original imagery
- Reviews and proof with permission
- Domain, analytics and platform access
- One clear decision-maker
- Prompt, consolidated approvals
Modern tools make the work faster. Judgement keeps it useful.
The value is not a list of software. It is having more time for the decisions that affect clarity, trust, performance and whether the finished site actually feels like your business.
One source of context
No brief is translated from salesperson to account manager to designer to developer.
Feedback reaches the work directly
You speak with the person who can assess the trade-off and make the change.
Technical choices stay commercial
Performance, structure and tracking are explained through what they enable for the business.
What can slow the process down?
When does the ten-day window begin?
From your accepted quote and your content: the agreed material, brand files, original imagery, access and one decision-maker. The date moves when required material or approvals are late. If I’m late through my own delay, £50 comes off the price for each working day, up to £300.
How is feedback handled?
There are no counted revision rounds. Before launch, the agreed decision-maker sends feedback, ideally as one consolidated list so requests don’t contradict each other, and I keep making changes until you’re happy with the agreed pages. After launch, for 45 days, I change anything you, your team or your customers spot on the live site.
When do I pay?
Only when you approve the finished site in writing, before it goes live. There’s no deposit. The free website design comes first, and if you decide not to go ahead before approving the finished site, you owe nothing and it never goes live.
What if the scope changes during the build?
New pages beyond the agreed list, new features or a change of direction are separated and quoted rather than quietly expanding the timeline or compromising the work already underway.
Do you disappear after launch?
No. There’s no hosting fee, any change to what’s already on the site is included, and for 45 days after launch anything in my own build that breaks gets fixed. If you want more, the optional Managed Website (£250/month) adds faster changes, tracking, a monthly report and one planned improvement each month. Aesthetic clinics get the same plan as the Managed Clinic Website, where the monthly improvement is a new offer landing page.
A short timeline only works when the decisions happen in the right order.
The ten-working-day target comes from prepared inputs, an agreed page list and one decision-maker, not from skipping review, planning or testing.